1. Introduction

Cure Life (“Company,” “we,” “us,” or “our”) is a Revenue Cycle Management (RCM) company headquartered in Minnesota, USA, providing healthcare billing, claims management, and revenue cycle solutions to medical practices throughout the United States. We are committed to protecting your privacy and ensuring you have a positive experience on our website and while using our services.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website (curelife.co), mobile applications, and services. This policy applies to all residents of the United States and those using our services within the United States. Please read this Privacy Policy carefully. By accessing or using Cure Life’s services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and business address

• Healthcare Practice Information: Practice specialties, number of providers, patient volume, and billing details

• Account Registration: Username, password, and account preferences

• Communications: Messages, inquiries, feedback, and support requests

• Payment Information: Credit card details, billing address, and payment history (processed by secure payment processors)

2.2 Information Collected Automatically

• Device Information: Device type, operating system, browser type, and device identifiers

• Usage Data: Pages visited, time spent on pages, clicks, downloads, and interactions with our platform

• IP Address & Location: IP address and approximate geographic location

• Cookies & Tracking: Cookie identifiers and similar tracking technologies

• Log Data: Server logs containing access times, pages viewed, and error messages

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Business partners and affiliates

• Data analytics providers

• Healthcare industry databases (where permitted by law)

• Publicly available sources

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Providing RCM services, processing claims, and managing patient billing cycles in compliance with HIPAA

• Account Management: Creating and maintaining your account, authentication, and account recovery

• Communication: Responding to inquiries, sending transactional emails, and providing customer support

• Improvement & Analytics: Analyzing usage patterns to improve our services, fix bugs, and enhance user experience

• Marketing & Outreach: Sending promotional materials, newsletters, and service updates (with your consent)

• Compliance & Legal: Complying with federal, state, and local laws, regulations, and legal obligations including HIPAA, state privacy laws, and other healthcare regulations

• Fraud Prevention: Detecting, preventing, and addressing fraudulent activities and security incidents

• Business Operations: Financial audits, record retention, and business development

4. Mobile & SMS Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

4.1 Mobile Application Privacy

When you use our mobile application, we collect information about your device and usage. We do not share your mobile device information with third parties for marketing or promotional purposes without your explicit consent.

4.2 SMS & Text Message Communications

If you opt-in to receive SMS or text message communications from Cure Life:

• Your phone number and opt-in consent will be collected and stored securely

• You will receive text messages only in accordance with your preferences and applicable laws

• Your opt-in data and consent information will NOT be shared with third-party marketers, affiliates, or service providers for their own marketing or promotional purposes

• We will maintain a record of your text messaging opt-in request as evidence of your consent

• You may opt-out of SMS communications at any time by replying STOP or contacting us directly

4.3 Mobile Data Protection

Mobile applications and SMS communications are protected with industry-standard encryption and security measures. Your location data, contact information, and message content are encrypted during transmission and storage.

5. Information Sharing & Disclosure

5.1 No Third-Party Marketing

We do NOT share your personal information with third parties for their marketing or promotional purposes. This includes:

• Email lists

• Mobile numbers or phone data

• SMS/text messaging contact information

• SMS opt-in consent records

5.2 Service Providers

We may share information with service providers who perform functions on our behalf, including:

• Cloud hosting and data storage providers

• Payment processors and financial institutions

• Customer support platforms

• Analytics providers

• Email marketing services (only for users who consent to marketing)

Service providers are contractually bound to use information only for the purposes we specify and must maintain appropriate security measures.

5.3 Legal Requirements

We may disclose your information when required by law, including:

• Court orders and legal process

• Regulatory investigations by healthcare authorities

• Compliance with HIPAA, GDPR, CCPA, and other privacy laws

• Protection of our legal rights or the rights of others

5.4 Business Transfers

If Cure Life is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

6. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: Data is encrypted in transit (SSL/TLS) and at rest

• Access Control: Strict role-based access controls limit employee access to personal information

• HIPAA Compliance: Our systems are designed to comply with HIPAA requirements for protected health information

• Regular Audits: We conduct regular security audits and vulnerability assessments

• Incident Response: We have protocols in place for responding to security incidents

Important Note: While we implement strong security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights & Choices

7.1 Access & Portability

You have the right to request access to the personal information we hold about you and to obtain a copy of that information in a portable format.

7.2 Correction & Deletion

You may request that we correct inaccurate information or delete your information, subject to certain legal and business exceptions. We may retain information as required by law or for legitimate business purposes.

7.3 Marketing Communications

You may opt-out of promotional emails and marketing communications at any time by:

• Clicking the “unsubscribe” link in any marketing email

• Contacting us directly with your request

• Replying STOP to any SMS communications

7.4 Do Not Track Signals

Some browsers include a “Do Not Track” feature. Currently, there is no industry standard for recognizing these signals. We continue to monitor developments in this area.

7.5 Your California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is collected

• Delete personal information we have collected

• Opt-out of the sale of personal information

• Non-discrimination for exercising your rights

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login information

• Analyze how you use our services

• Improve our website functionality

• Provide personalized content and recommendations

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites, applications, and services that are not operated by Cure Life. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

10. Children’s Privacy

Cure Life does not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child’s account. If you believe we have collected information from a child under 13, please contact us immediately.

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us:

Cure Life Privacy Inquiry

Email: privacy@curelife.co

Website: curelife.co

Mailing Address:

Cure Life
11524 Elmwood Ave N
Champlin, MN 55316-2665
USA

Phone: Available upon request

We will respond to privacy inquiries within 30 days of receipt. For urgent HIPAA-related inquiries, please contact our compliance team directly.

12. Changes to This Privacy Policy

Cure Life may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Last Updated” date above indicates when this Privacy Policy was last revised. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.

© 2026 Cure Life. All rights reserved. This Privacy Policy is provided for informational purposes and does not create a contractual relationship between you and Cure Life.